Covenant House Ninelines vision is to serve all suffering children and to assure that no child is left alone on the streets.

Description:
Nineline is a nation wide crisis intervention hotline and is primarily for youth and their families, however we assist all those who call and are in crisis. On the hotline we handle different types of calls such as Suicide, Child Abuse, runaway and troubled youth, Domestic Violence, Substance Abuse Calls and Shelter referrals for both youth and adults. The hotline is available twenty-four hours a day and seven days a week. Crisis Workers access a computerized database of more than 30,000 agencies to provide callers with referrals in their city and state. Nineline Staff also assist youth by arranging transportation home or to a safe shelter, and also provide a message relay service so that youth not ready to speak with their families can let relatives know they are safe.

History:
Covenant House Nineline was launched in 1987 and is a program within Covenant House that provides crisis intervention via telephone. Covenant House is one of the largest agencies providing crisis care and other services to homeless young people under the age of 21.

Contact person: Tanysha Rodriguez, Volunteer Coordinator, (212) 727-4007, (email)
Office fax number: (212) 727-4964

Address:

5 Penn Plaza New York, NY 10001 (See a map)